Frequent Asked Questions
Hiking and Multi Day adventures
This information should be read in association with our Important Information page.
+ Why Adventure with Adventure Tribe?
We work hard on your activity before, during and after the activity.
Before We do all the planning in relation to what gear to take, sourcing and purchasing food and supplements specifically for each activity when considering distance, location, participants and climate. We liaise with National Parks as well as monitor the weather leading up to the activity to make sure we are ready to get you in and out of the activity as safely as possible via our hazard identification and risk management plans.
During Although we generally hope that you don't notice it while you're enjoying your activity, we are monitoring everyone for signs of fatigue or mental and physical anguish. We are there to help everyone get through the tough times as fast as possible so they can enjoy as much of the activity as possible.
We also monitor environmental conditions such as the weather or any signs of emergencies such as fires. Your activity leaders are the first to encounter snakes and spiders on the path to make sure you don't step on or into them and we are there to deal with any medical emergencies such as snake bites, burns, broken limbs etc.
After After the activity is done and everyone goes home to regale their stories with friends and family, that's when the hard work begins...cleaning. We clean and service all the gear to make sure it's ready for the next group. We soak packs, wash tents and sleeping bags...and the list goes on.
+ What happens if I hurt myself and can't go on?
We have extraction plans in place for people who become injured. We carry mobile phones that we can use where we have signal and always carry a PLB for the locations that have no phone signal. In cases of an emergency we can extract by land in some areas and in other areas extraction may be required by emergency services helicopter.
This being said, these extractions are difficult and expensive. This is why we need all of our participants to be physically ready before they come along (especially for the longer activities).
All costs associated with extractions of individuals are borne by the individual being extracted. This is why we recommend that all participants arrange their own personal insurance that covers them for such an instance.
We are often in the middle of nowhere with no vehicular access.
We need you to be physically fit (level of fitness does depend on which activity you are doing), understand what parts of your body need the most support, invest in any aids that support these weak parts of your body. Our team will help you through the mental and emotional challenges however good preparation of your body leading up to the activity will make all the difference. :)
+ Can my kids come?
Although we would love to bring kids along, because of the challenges associated with our multi day activities for people under the age of 15, we are unfortunately unable to have them attend unless agreed to by Adventure Tribe management.
+ What if I have my own gear?
We supply most of the gear on our activities however if you have some gear that you absolutely love and can't do without, then you're welcome to use your gear instead. Please keep in mind that you use your own gear at your own risk and we don't accept liability for failure of your gear.
+ I have some dietary requirements, do you cater for that?
We certainly cater for some dietary requirements but not all. Best to send us an e-mail just to check :)
+ Do you do pick-ups and drop-offs before and after the activity?
We transport participants to and from the activity start points from Adventure Tribe Base Camp or Noosa CBD locations. You are welcome to leave your vehicles at Base Camp as it is secure and safe. If transfer arrangements are different for any tour it will be detailed within the tour informaiton that you receive upon booking and in the pre-booking information. Please let us know if you need this service and we can let you know the details :)
+ I have allergies, will this be an issue?
Most allergies should be manageable unless you are highly allergic to certain things. Adventure activities in the wilderness exposes you to allergens as well as critters that bite and sting. You will often be exposed to pollen and it is possible that you will get bitten or stung by something at some stage.
+ How do we get back to our cars?
For most multi day activities we will transport you from Adventure Tribe Sunshine Coast Base Camp (near Noosa) to the activity and back again. You can leave your vehicle parked securely with us :)
+ Can we bring alcohol?
We're all adults so we're not going to dictate yes or no. Keep in mind that the enjoyment of the experience is our utmost priority (next to safety) so I would certainly strongly suggest that drinking in moderation and respecting everyone else present be the approach :). Any injury or event that results from your consumption of alcohol will be the sole responsibility of you.
+ Can I wear jeans?
No. These are heavy and tend to cause chafe. Wear lightweight pants or tights/leggings.
+ What do we use as a pillow?
We provide you with a standard pillow or in some rare occassions, an inflatable pillow that you can put a piece of clothing on to make it less plasticy. You can also stuff your clothes under your head to bulk it up a little. Plenty of options usually :)
+ Do you supply towels?
Yes
+ How big are the sleeping bags?
They are lightweight so they are snug. If you are a bigger human, you may only get the bag zipped up to your hips but with your sleeping mat and bed clothes, you should still be fine.
+ Are there toilets where we are camping?
There are toilets at all locations that we camp (although these can be somewhat...rustic). Only the Freshwater Campground and Adventure Tribe Base Camp has hot showers ($2 coins required), BBQs and bins.
+ Are the tents/swags that you provide, big enough for two people?
Our tents are actually designed for two people…however, we suggest that they be used as single person tents as they are very small and we find that with two people in the tent, the increased condensation from two people breathing all night does tend to make the inside of the tent wet. Which is not ideal for the occupants (They are vented however there’s only so much moisture they can vent lol). If either of you are taller than about 170cm, you would also find yourself sleeping from corner to corner of the tent as opposed to straight, so fitting two people into the tent would be impractical in that situation…
On most occassions we will try to have swags set up for you. These are very large and cope with two people easily.
+ Can you help us with our preparation for the activity?
Many clients have whatsapp or messenger groups that they create to talk with their fellow participants in the lead up to the activity (particularly if you have an exclusive group booking). Conversing with us via email can feel a little clunky and officious so we are more than happy to be a part of your group chat so you can fire questions at us whenever you think of them. Just let us know and we will give you the best contact to put into your group :). It also gives us a chance to get to know each other before the activity which is awesome!
+ Are there minimum numbers for the tour to run?
Yes. Our tours will need to meet minimum numbers in order to run so it is definitely worth getting a few of your friends to join you on your tour!
+ How much do the hiking tours cost?
**Scheduled tours **
From approximately $499 per person per day
Discounts apply for group bookings of four or more people, send us a message for details :)
**Private tours **
Private tours and group bookings attract discounted rates. Price on application as we try to make every booking special so please let us know what you’re looking for and we will give you our best price. We can also work with our adventure partners to create events or team building just for you as well.
Contact us to arrange a private tour!
+ What to bring?
Please see the individual hike pages for what to bring, this varies depending on the length and type of hike you're doing.
+ Who can attend?
Please see the individual hike pages for difficult grade and required fitness levels, this varies depending on the hike. If you have any questions please contact us.
+ If I cancel, can I get a refund?
REFUND POLICY 10% of the full fee is a non refundable deposit and is required in order to secure your place on an activity. Because places are very limited, others may miss out on the activity if you decide not to partake.
If you need to cancel for any reason, the following cancellation fees apply;
1 month or more from activity start date = 90% refund
2 weeks to a month from activity start date = 50% refund
less than 2 weeks from activity start date = no refund
+ Payment Plans
Where requested, we can invoice in three sections;
Invoice 1: 10% of your total booking. Invoice generated on confirmation of your booking. Transferable to a future date but Non refundable.
Invoice 2: 50% of remaining total. Invoiced 4 weeks from activity.
Invoice 3: Remaining balance. Invoiced 2 weeks from run date.